Android Process Media error: how to fix a stopped application

During the operation of the smartphone, the user interacts with various applications. As a rule, to launch them, you just need to tap on the utility icon, after which a program window appears in front of the owner of the device. Often, however, instead the person sees a message that an error has occurred in the Android Process Media application, and it is not clear how to fix it. To solve the problem, you need to understand the causes of the problems.

Causes of the problem

Android Process Media is a built-in component of the Android smartphone, which is responsible for working with multimedia files. It is not presented as a separate program, and therefore its name occurs only when an error occurs. It can be caused by the following reasons:

  • Incorrect deletion of files and applications;
  • Repetition of files and folders;
  • Trying to run a file whose format is not supported by your smartphone;
  • Installing software from unverified sources;
  • software incompatibility;
  • the influence of viruses.

As you can see, there are many factors that can potentially affect the occurrence of problems. That’s why it can be very difficult to determine the exact cause of the problem. Be that as it may, it doesn’t mean that you can’t fix the problem. On the contrary, the error can be fixed within a few minutes, but only if you follow all the requirements of the instructions.

android process media error occurred how to fix

Fixing app error

The principle of troubleshooting is based on the causes of the error. Since there are several factors at once, there is no universal way to solve the problem. At the same time, there is a certain plan of action that allows you to fix the error in the shortest possible time.

A simple reboot

First, the error can occur due to a system failure. Despite the scary definition, it is quite a common phenomenon, which can be eliminated by a trivial reboot of the device:

  • Hold down the power key for 2-3 seconds.
  • Press the “Reboot” button.
  • Wait for the phone to turn on again.

Another option for performing a reboot involves turning the device off completely and then turning it back on by holding down the power button. Whichever way you end up choosing, the “problematic” process will be stopped during the reboot. Consequently, the error will disappear after you turn it on again.

Cleaning the cache

If the error did not disappear after restarting the phone, you should get rid of junk files, which are also commonly called “cache”. This is data accumulated in the internal memory during the operation of the device. They do not play an important role and only disrupt the operation of the gadget. You can get rid of them as follows:

  • Open your phone settings.
  • Go to the “Applications” section.

android process media error occurred how to fix

  • Select the program of interest (it can be a “problematic” application or the software responsible for launching multimedia files).
  • Press the “Clear cache” button.

android process media error occurred how to fix

Note that there may also be a “Clear data” button on the application page. It starts the process of deleting user information, and this requires logging in again after cleaning. So it is the cache that you need to get rid of.

The instruction above should be applied to all the applications installed on the smartphone. Only in this way can you guarantee the complete removal of the cache. If your mobile device has many programs installed, then a more rational option for cleaning looks like using specialized software like CCleaner or Clean Master, which you can find on Google Play Market and other sources.

Manipulations with a memory card

If the error appears only when trying to open a file, and your smartphone in addition to the built-in storage has a microSD-card, it is recommended to perform some manipulations with the memory card:

  • Through “Explorer” or “File Manager” check whether there are no files and folders with the same names in the internal storage or on the memory card.

android process media error occurred how to fix

  • If any are found, hold your finger on the folder or file and then click “Rename” and assign a new name.
  • Also check the launching of files from the memory card. It is possible that the problem is a faulty external drive and it will have to be replaced.
  • If you confirm the assumption that the memory card is faulty, go to “Memory”, select “SD card” and press the “Format” button.

android process media error occurred how to fix

Note that formatting will erase all files on the memory card. Therefore, you need to test the media in combination with another device beforehand. Connect the SD card to a PC or other smartphone and try playing a video or viewing a photo.

If there are no problems with this, move on to alternative troubleshooting options.

Disabling syncing with your Google account

Another common cause of the problem is an error when syncing with your Google account. In a situation like this, you can only recommend that you log out and then log back in to your profile:

  • Open your phone settings.
  • Go to “Accounts.”

android process media error occurred how to fix

  • Select “Google.”
  • Through the “three dots,” click “Delete Account.”

android process media error occurred how to fix

  • Follow steps 1-3.
  • Log in to your account using your username and password.

android process media error occurred how to fix

When you try to reauthorize, you may also have problems. Most often, they occur due to incorrect username and password. If you don’t remember your login information, tap the “Forgot your password?” button and follow the instructions that appear on your smartphone screen.

Reset Settings

This is a rather radical way of troubleshooting, which is worth turning to only if none of the previously discussed methods resulted in fixing the error. You will need:

  • Open your smartphone settings.

android process media error occurred how to fix

  • Go to “Restore and reset”.
  • Press the “Reset Settings” button.

android process media error occurred how to fix

Important. The settings rollback procedure involves deleting all apps and files saved on your phone. Therefore, you need to create a backup in advance through the “Restore and reset” section.

The settings reset will take 2-3 minutes, during which the smartphone will reboot. Do not press any buttons and make sure your mobile device has enough power to perform the operation before powering back on.

Contacting a service center

The last option for solving the problem involves contacting a service center. Alas, if even a reset doesn’t help, only specialists in their field will be able to fix the error. They will have to establish what exactly caused the problem, to suggest further action. It is possible that you will have to buy a new smartphone or at least reinstall the firmware.

android process media error occurred how to fix

How not to make a mistake

Every user is interested in ensuring that the error does not appear on the screen of his smartphone. Therefore, you should follow some recommendations when using the gadget:

  • Install applications only through trusted sources like Google Play Market store.

android process media error occurred how to fix

  • Clean the cache on time, avoid overflowing the built-in memory.
  • When using memory cards, check their compatibility with your mobile device. Refer to the manufacturer’s website for all necessary information.
  • Do not visit dubious resources and use antivirus when threats occur.

In addition, remember that smartphones do not support all file formats. Therefore, the appearance of an error when you try to launch them is a fairly common phenomenon, from which you can get rid only by converting the file.

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